Insta360 - Contact us

English Deutsch 简体中文繁體中文日本語 Español 한국어 Français Italiano Русский

Purchasing & Order Supportecommerce@insta360.com

Distribution & ResellerSubmit here

Supplierspurchasing@insta360.com

Technical SupportSubmit here

Marketing & Partnershipsmarketing@insta360.com

Enterpriseenterprise@insta360.com

Address2323 Main St, Unit 16, Irvine, CA 92614

Presspr@insta360.com

FeedbackSubmit here

Contact Us

Country / Region *

Product Number *

Consumer

Professional

Others

Ace Pro 2
GO 3S
X4
Ace Pro
Ace
GO 3
X3
ONE RS
GO 2
X2
Flow
Flow Pro
ONE R
Link 2
Link 2C
Link
Sphere
ONE X
GO
ONE
EVO
Nano S
Nano
Air
4K

Question type *

Product consultation and technical support
Insta360 Store Purchase and Order Queries
Maintenance and replacement progress query

Specific Issue *

Parameter Checking
Consultation
Troubleshooting

Your Email *

Fill in your email address, and any contact from us will be sent here

Your Requirements *

0/2000

Appendix

Click "+" or drag file here to upload

*Please upload in .JPG,.PNG,.WebP,.JPEG,.MOV,.MP4,.ppt, .PDF, or .XLS format

The total number of uploaded files should not exceed 6, and the size of each should be less than 20M. If you need to upload more attachments to help explain the problem, you can upload it to a cloud service, and then place the link in the requirement description (if it is an encrypted link, please provide the password), so that we can solve the problem for you as soon as possible.