Power & Charge Case
Q1. What do the indicator light colors mean on GO?
Q2. What do the indicator light colors mean on the Charge Case?
Q3. How long can GO shoot for once fully charged?
Q4. How long does it take to charge GO with the Charge Case?
Q5. What is the required input voltage and current when charging the Charge Case? How long does it take to fully charge it?
Q6. How many times can a full Charge Case charge GO?
Q7. Can the included Micro-USB to USB Type C data cable be used to charge the Charge Case?
Q8. Will connecting the Charge Case to a phone or computer automatically charge it?
Q9. If GO won’t turn on when the power button is pressed, how can I troubleshoot?
Q10. Why does GO automatically turn off after 3 red flashes?
Q11. Why does GO automatically turn off after 3 blue flashes?
Q12. Why does GO automatically turn off after 3 yellow flashes?
Q13. If the Charge Case has less than 10% battery, will it affect file transfer?
Q14. What is the Charge Case for?
Q15. What can I do if GO’s Led is solid blue or freezes without any response by pressing the power button?
Please click here to contact us for further support.
| Light Color | Meaning |
|---|---|
| Light Color | Meaning |
|---|---|
The fully charged Go and charger case can be used for about 1 hour.
On average, the Charge Case charges GO to 80% in 18 minutes.
The input voltage should be 5V 2A, and it takes about 1.5hr to fully charge the case.
Once your GO and Charge Case are full of charge, you can get roughly 200 clips a day based on battery alone.
Roughly 2.5 times.
No, it can’t. Please use the dedicated Charge Cable to charge the Charge Case.
1. The Charge Cable can be used to charge the Charge Case and also charged when connected to computer.
2. The Micro-USB to USB Type C data cable will not charge the Charge Case after connecting to a phone or computer.
3. The Charge Case should be charged via a dedicated power source like a wall outlet or power strip with a USB adapter.
Note: The default Charge Cable is used to charge and connect to the computer, and the Micro-USB to USB Type C data cable is used to connect to a phone.
1. Place GO in a full Charge Case to ensure that the camera is not out of power.
2. If GO is fully charged and unable to turn on, please press and hold the power button for 15-20 seconds and try again.
3. If you still can't turn it on, you can contact us.
It means the camera has low power and needs to be charged.
It means the camera has insufficient storage space. You can plug GO into your phone via the Charge Case to transfer files.
It means GO is too hot. It is recommended to stop recording, and then continue to record after GO has cooled down.
It may affect file transfer. It is recommended to Charge the case before transferring.
The Charge Case, as the name suggests, charges GO. However, it is also used to transfer files from GO to your phone.
Please press the power button for about 15-20 seconds to shut it down.
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