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insta360
insta360

Insta360 Trade-In

Don't throw your old Insta360 device away!
Trade-In and get an upgrade.
Eco-Friendly
Simple Process
Privacy-Secured
Something New For Something Old
Recycle your old device
Discounts on latest models
Secure data-wiping
Others
Insta360
insta360
Swap your old device for money off!
Eligible devices
HERO
MAX
Osmo Pocket
Osmo Action
Osmo Mobile
Mic
Lark
Wireless Pro
Wireless Go Gen
Start Insta360 Trade-InView discounts
*Limited offer—secure your upgrade now!
Already started an Insta360 Trade-In? Check its progress
How Insta360 Trade-In Works
Step 1
Apply online
Apply online
Submit device details.
Step 2
Ship for free
Ship for free
Return your old device with a prepaid shipping label.
Step 3
Upgrade
Upgrade
Get money* off your next Insta360.
* A coupon will be issued for the new device you choose and can be applied at checkout on the Insta360 Store.
FAQ
1. What is Insta360 Trade-In?
Trade in your old, damaged, or unused device for a coupon worth up to US$100 / CAD$100, redeemable on eligible Insta360 products.
2. Which products are eligible for trade-in?
Select Insta360 consumer cameras and gimbals, plus certain products from other brands. Note: accessories, peripherals, and individual parts are not accepted.
3. How do I send in my device?
1. Submit an application on the Insta360 Trade-In page. 2. Use the free shipping label to send us your device.
4. Are there any additional fees?
Shipping is free when you use our prepaid label. Any other costs, such as packaging materials or valuation fees, are the customer's responsibility.
5. How do I track the progress of my Insta360 Trade-In?
Log into your account on the official Insta360 website and enter Service Progress to track the service progress. If you need any help, you can speak to a member of our support staff. Please consult the Contact Us section of the Support page for more information.
6. Can I cancel my Insta360 Trade-In order?
Trade-in orders can't be cancelled once submitted. Please double-check both the device you're trading in and the new device you plan to purchase before placing your order.
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